Frequently Asked Questions

How will I receive this ebook?

Upon purchase, you will receive your files as a digital download. A link to the files will be sent to the email you provided at checkout. Click the link within 24 hours and save the files someplace you can access regularly. You can print a hardcopy for yourself or open the PDFs on your computer or handheld devices. You will have access to these products for a lifetime. If you don’t receive an email to download your products within 2 hours of purchasing, check your spam or junk folders.

Do you offer a refund?

Unfortunately, due to the nature of these items, our products are non-returnable and non-refundable since you are able to access the documents in perpetuity once downloaded.

How can I contact you?

What is the best way to study?

We recommend purchasing all our e-book products for the most well-rounded study experience. We suggest beginning to read the Comprehensive Planning Study Guide. Then move on to the Case Law, Acts, and Legislation supplement to familiarize yourself with the years and facts.

The Planning Timeline will help support your understanding of the ‘how’ and ‘when’ of the events you’ve learned about in those first two products. The exam will also test your rote memorization skills on the Significant People and Books in planning.

If you don’t know where to begin studying because there’s SO MUCH information to consume, take a quiz or test! Even if you fail it, your results can help you see where you’re the strongest at and which areas need your attention. Use an exam as a pre-test and a post-test and see how you improve after months of studying. You’ll feel soo good when you see how much better you do each time!

I have not started applying or even looked at the application requirements to sit for the AICP exam. Where should I start?

We suggest starting with our 1:1 Application and Essay Review Service. This service walks you through the entire AICP Exam application process with a custom, one-on-one approach. You will get two 30 minute-long phone calls with the team at Planning Certification where we discuss how to make your experience fit perfectly to ensure you are accepted to sit for the exam and we review and provide edits on your draft responses. You’ll also get our Application Guide with our tips and recommendations on how to answer each criterion.


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